< Home/Login

How to Allow a Pop-Up Browser Window

Online access to your CEFCU Platinum Mastercard^®

During your initial connection from eBranch, you may need to allow pop-up windows on your browser to continue to 'More Details' of your credit card account.

Steps to allow pop-up windows vary depending on your browser.

Chrome or Edge
Firefox
Internet Explorer
Safari

For additional assistance, please contact our Electronic Services team at (800) 592-3328, option 3. Representatives are available Monday through Friday from 8:00 a.m. to 4:45 p.m. PT.

Browsers

Chrome or Edge
	Click the icon of a box with a red circle. Choose “Always allow pop-ups from this site” and then click done.

Firefox
	Click the 'Options' button, and then “Allow pop-ups from Caltechefcu.org.”

Internet Explorer
	Click the Settings tool icon and choose “Internet options” from the drop down menu.
	In the window that opens, select the Privacy tab.
	Then uncheck “Turn on Pop-up Blocker,” click 'Apply' and then 'OK.'

Safari
	The icon in Location bar indicates a pop-up window being blocked.
	At the top of the browser window, click Safari and then choose Preferences.
	The following window will open to the General tab shown. Select the Websites tab.
	In the Websites tab, scroll down to the option for Pop-up Windows. Then, for "Currently Open Websites," choose to Allow.
	Click the Refresh icon in the Location bar.
	Then, the Enrollment page will open in a new tab or window.